So says analyst Natalie Berg in our new guide: Creating Great Grocery Trips, which, at a time of increasing costs and customer expectations, looks at how technology is reshaping grocery stores, with reference to innovative brands like Sainsbury’s and Target.
From accurate inventory and personalised shopping journeys that drive loyalty, to smart solutions which balance security with convenience and AI agents that set front-line workers up for success, discover how tech sets the stage for great grocery trips that keep customers coming back.