What to expect on the day
Retailers are losing margin to shrink, poor visibility and rising retail crime. This forum is designed to give you practical ways to fight back.
In one focused day you will:
- Get fresh insight on retail crime and loss prevention from Professor Emmeline Taylor, PhD.
- Hear how leading retailers like Swarovski, New Look, Halfords, and Cotswold Outdoor Group are tackling today's challenges.
- Discover how Swarovski changed their inventory counting globally in a dedicated case study.
- Understand the growing importance of AI risks with Racheal Muldoon, Partner at Ogier.
- Enjoy an exclusive private tour of Warwick Castle.
Agenda
- 10:00 - 10:15 | Welcome & Introduction
- 10:15 - 11:00 | Retail Industry Overview and Shopper Study Insights - Mark Thomson, Retail Industry Director EMEA, Zebra Technologies
- 11:00 - 11:30 | Panel Discussion: Retail Loss Prevention Challenges 2026-2027 - Swarovski, New Look, Halfords, Cotswold Outdoor Group
- 11:30 - 12:30 | Breakout Rooms
Zebra Roadmap: Workcloud Inventory Visibility & Beyond - Joe Distefano, Senior Manager Product Management at Zebra Technologies
How Swarovski Changed Inventory Counting Globally - Lee Chappell Global Inventory & Profit Protection Manager at Swarovski
- 12:30 - 13:30 | Lunch
- 13:30 - 14:15 | Retail Crime & Loss Prevention Update - Prof. Emmeline Taylor, Professor of Criminology at City, University of London
- 14:15 - 14:45 | Global Perspectives on Loss Prevention - Ed Tonkon, President, Zebra Retail Solutions at Zebra Technologies
- 14:45 - 15:00 | Coffee & Networking Break
- 15:00 - 15:30 | Audit Compliance Challenges - Steve Turner, Head of Finance at New Look
- 15:30 - 16:15 | Roundtable Discussion: Best Practices in Product Inventory Auditing - Joe Distefano, Senior Manager Product Management at Zebra Technologies
- 16:30 - 17:30 | Warwick Castle Private Tour
- 17:30 - 18:00 | Drinks Reception
- 18:45 - 19:45 | Dinner
- 19:45 - 20:10 | AI Risks: Are You Risk Ready? - Racheal Muldoon, Partner at Ogier
- 23:59 | Evening concludes
Agenda subject to final confirmation.
